The Value of "Disorganization", or Turbulent vs Laminar Development
You know how, when you turn on the tap, the water initially comes out all nice and smooth and neat and transparent? And then as the flow increases, things start going a little wonky? This is the difference between Laminar and Turbulent flow, between water that is coming out neatly, all lined up, and in layers, vs water that is irregular, chaotic, and mixing with itself all over the place. And yeah, there is very definitely an analogy to be made with organizations here. Take Laminar flow. Smooth, well-running, oiled, process-oriented, "everything in place" - nice adjectives to associate with your organization, right? It makes sense after all, the last thing you want is chaos all over the place, with stuff constantly breaking, nobody knowing what's going on, seventeen different ways of doing things, and so on. And I'm not here to disagree with this - you actually do want these characteristics in most (if not all!) of your internal systems, processes, and services.